Most Important Terms & Conditions (MITC) For Usage Of MYFINFI's Services
Welcome to Myfinfi World Private Limited Thank you for choosing to use our products and services ("Services"). Our Services are provided by Myfinfi World Private Limited, with headquarters at Mumbai India. By utilizing our Services, you agree to adhere to these terms. Please review them carefully. Our Services encompass a wide range of offerings, and additional terms or product specifications (including age requirements) may apply. Such additional terms will be provided along with the relevant Services and will become part of your agreement with us upon using those Services.
Using our Services When using our Services, you are expected to abide by any policies made accessible within the Services. Do not misuse our Services, which includes refraining from interfering with them or attempting to access them through unauthorized means. Ensure that your usage complies with applicable laws, including export and re-export control regulations. Failure to comply with our terms or policies, or if we suspect misconduct, may result in the suspension or cessation of our Services to you. Your use of our Services does not grant you ownership of any intellectual property rights within our Services or the content you access. Only use content from our Services with proper authorization or as permitted by law. Do not tamper with, conceal, or alter any legal notices displayed within our Services. Content made available through our Services is the responsibility of the entity providing it. We may review content to assess legality or policy violations and may remove or refuse to display content we reasonably believe violates our policies or the law. However, please note that we may not always review content, so do not assume that we do. Throughout your use of our Services, we may send you service announcements, administrative messages, and other pertinent information. You can opt out of certain communications. Some of our Services are accessible on mobile devices; use them responsibly without compromising safety or legal compliance.
Your Myfinfi World Account Certain Services may require a Myfinfi World Account for access. You can create your own account, or it may be assigned to you by an administrator, such as your employer or educational institution. If your account is assigned by an administrator, different or additional terms may apply, and your administrator may have access to or control over your account. Keep your account credentials confidential to protect your account. You are liable for all activity occurring through your account. Avoid reusing your account password on external applications. Promptly report any unauthorized account usage following provided instructions.
Privacy and Copyright Protection Our privacy policies govern how we handle your personal data and safeguard your privacy when using our Services. By using our Services, you consent to Myfinfi World's use of your data as outlined in our privacy policies. We respond to notices of copyright infringement and take appropriate actions, including terminating accounts of repeat infringers, per the U.S. Digital Millennium Copyright Act. We provide resources to assist copyright holders in managing their intellectual property online. If you believe someone is infringing on your copyrights, follow the process outlined in our Help Center.
Your Content in our Services Some Services enable you to upload, submit, store, or receive content. You retain ownership of any intellectual property rights in your content. By using our Services, you grant Myfinfi World (and our partners) a global license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, display, and distribute your content. This license facilitates the operation, promotion, and improvement of our Services, including developing new features. The license remains valid even if you cease using our Services. Some Services may offer options to access or remove submitted content, subject to specific terms or settings. Ensure you have the necessary rights to grant us this license for any content you submit. Our automated systems analyze content to provide personalized features, such as customized search results and tailored advertising. If you have a Myfinfi World Account, your profile information and actions may be displayed within our Services, including in advertisements and commercial contexts. We respect your visibility preferences and offer controls to manage sharing settings. Refer to our privacy policy or specific Service terms for more details on content usage and storage.
Intellectual Property and Data Customer data is treated as confidential information under this agreement. Customers and their licensors retain rights to protect confidential information provided under this agreement, while Myfinfi World only holds the expressed rights outlined in this agreement and the privacy notice. Customers acknowledge that services are offered as online, hosted solutions, and duplication of services is prohibited, except for downloadable software in object code format where applicable. Myfinfi World adheres to a privacy policy governing user data protection. Customers are responsible for safeguarding their confidential information, such as usernames and passwords. Promptly report any unauthorized account access to Myfinfi World. Myfinfi World is not liable for data loss or damage resulting from unauthorized account access or use.
Marketing By downloading or using Myfinfi World Software, you authorize Myfinfi World to use your name, logo, and associated marks for lawful marketing and promotional purposes. You agree to participate in case studies or marketing surveys as necessary for service improvement and promotion. Your participation will be subject to your consent and may involve sharing your experiences and feedback related to Myfinfi World.
Payment Terms Customer account payments (for services) are managed through the Myfinfi World website based on subscription plans. Payment methods include credit cards, debit cards, mobile payments, electronic bank transfers, and checks. Credit and debit card payments are due upon receipt of the invoice. Customers agree to pay subscription fees applicable to their chosen plan in the designated currency and payment method (monthly or annually). International users are billed in USD, while Indian users are billed in INR. Payment obligations are non-cancellable, and fees paid are non-refundable, regardless of service usage.
Late payments exceeding 15 days may result in account suspension until payment is made. Myfinfi World may invoice customers for applicable taxes per local laws. Myfinfi World reserves the right to modify service prices or introduce charges for previously free services with notice. Invoices are sent upon service subscription or renewal, with a 15-day payment window. Failure to pay may lead to account suspension or termination.
Renewal User subscription plans automatically renew unless canceled or modified by the customer. Customers must inform Myfinfi World at least 60 days before renewal to avoid automatic charges. Failure to notify will result in applicable subscription charges. Subscription fees are charged to the last-used credit card. Customers can modify renewal payment methods before renewal. Myfinfi World may change prices or discount offers with notice.
Refunds and Credits Myfinfi World does not offer monetary refunds for service cancellations. Credits are non-transferrable and non-refundable outside of Myfinfi World. Contact customer support for credit-related inquiries.
Suspension and Termination Myfinfi World may suspend or terminate user accounts for various reasons, including late payments, non-renewals, inactivity, legal requests, or policy violations. Customers are informed of suspensions, and account termination may occur under specific circumstances, such as extended non-payment or agreement breaches. Early termination requests require 30-day notice. Termination results in account data deletion.
Code Customization Ownership Myfinfi World asserts exclusive ownership of code customizations executed for customers using its SaaS product. Custom code modifications remain Myfinfi World's property, and customers are prohibited from reproducing, distributing, or disclosing such code without explicit consent.
About Software in our Services When Services require downloadable software, you receive a license for personal, non-assignable use. Do not copy, modify, sell, or reverse engineer software. Open-source software may have additional terms.
Modifying and Terminating our Services Myfinfi World may modify or discontinue Services with notice. You can cease using Services at any time.
Our Warranties and Disclaimers We provide Services with reasonable care but make no specific promises regarding content accuracy, functionality, or reliability. We exclude all warranties to the extent permitted by law.
Liability for our Services Myfinfi World and its suppliers are not liable for indirect, special, or consequential damages. Liability is limited to the amount paid for Services.
Business uses of our Services If using Services on behalf of a business, that business accepts these terms and indemnifies Myfinfi World from related claims.
About these Terms Terms may be modified to reflect legal or Service changes. Your continued use after modifications constitutes acceptance. In case of conflict, additional terms prevail. These terms govern our relationship and do not create third-party rights. Failure to enforce terms immediately does not waive rights. If any term is unenforceable, others remain valid. Contact us at www.myfinfi.com for inquiries.
T&C
Prepaid card terms and condition issued through LivQuik
These PPI Wallet Terms are applicable to you as you have subscribed to the Wallet issued by LivQuik and form a binding agreement between you and us. Pursuant to the co-branding agreement between LivQuik and MyFinfi World Private Limited, LivQuik will issue co-branded Wallets which will be offered to you through our Services. If you subscribe to the Wallet issued by LivQuik, you also agree to be bound by LivQuik terms and condition specified in LivQuik website.
These Terms of Services supplements and are in addition to, and not in derogation of, the applicable Terms & Conditions of LivQuik and will continue to be governed by regulations of Reserve Bank of India (“RBI”) on Prepaid Payment Instruments (PPI).
These Terms & Conditions apply to all transactions involving QuikWallet and form the contract between the QuikWallet holder and LivQuik subject to which QuikWallet is issued by LivQuik Technology (India) Private Limited.
Once you subscribe to the PPI wallet issued by LivQuik, you also agree to be bound by LivQuik Terms & Condition and policies mentioned on LivQuik's website.
It is your responsibility to visit LivQuik's Website on a regular basis to obtain the latest updates of its terms and conditions of use and policies.
Definitions
In this document, below given word and phrases shall have the following meanings:
“MyFinfi World” refers to MyFinfi World Private Limited , a company incorporated and having its registered office at C/o Mr Tushar Shridharani, 10 New Marine Lines, 417, Jolly Bhavan No. 1 Mumbai – 400020.
The word “LivQuik” refers to LivQuik Technology (India) Private Limited, a company incorporated under the laws of India and having its registered office at B-206, Supreme Business Park, Hiranandani Gardens, Powai, Mumbai-400076.
“LivQuik” or ”PPI Issuer” shall mean LivQuik Technology (India) Private Limited, i.e., the proprietors of QuikWallet.
“QuikWallet Account” means the account opened in the name of an applicant and maintained by LivQuik Technology (India) Private Limited for the purpose of usage of the account as per the Terms & Conditions contained herein.
“QuikWallet Account Holder/ Account Holder” means an Individual / Organization who has acquired a QuikWallet Account for purchase of goods, services and remittances.
“QuikWallet” means a prepaid instrument issued by LivQuik to a QuikWallet Account Holder in terms hereof. It facilitates purchase of goods & services and remittances against the value stored on such instruments.
“Enterprise” shall mean any company, partnership firm and/or sole proprietorship firm that desire to utilize the facility of QuikWallet provided by LivQuik Technology (India) Private Limited, to its employees/consultants/distributors as the case may be.
“Merchant” means an establishment which has an arrangement with card networks who accept and honour QuikWallet, for paying consideration for sale of goods and services by the Merchant to the QuikWallet Account Holder.
“Available Amount” means in relation to the QuikWallet Account, the amount available at a given point of time for use by the QuikWallet Account Holder, being a sum of amount(s) loaded in QuikWallet as reduced by (a) the amount(s) utilized by using QuikWallet for transaction(s) and (b) fees, costs and expenses as charged by LivQuik Technology (India) Private Limited.
“Transaction” means an instruction or an inquiry or communication as appearing in LivQuik’s records, given or made by QuikWallet Account Holder using QuikWallet directly or indirectly to LivQuik to effect a transaction, whether via Mobile or any other device of LivQuik or of the LivQuik’s shared network.
“Escrow Account” For the safety of customer funds LivQuik has ensured that the same is transferred into an escrow account of a bank wherein LivQuik can operate account only for settling the funds with the merchants or remittance recipients. It ensures that funds are secure and customers can claim the same from the bank by providing appropriate proofs as deemed fit by the bank.
“Know Your Customer (KYC)” refers to the various norms, rules, laws and statutes issued by RBI from time to time under which LivQuik is required to procure personal identification details from You before any services can be delivered.
User’s relationship with LivQuik
Who issues the products: LivQuik will issue the Wallet to you (if you successfully complete the KYC process/minimum details requirement and any other requirements that we may prescribe from time to time). Remember, the Wallet is not issued by MyFinfi World. MyFinfi World provides and maintains the Platform through which you can access your Wallet Account.
Who holds your funds: MyFinfi World does not hold your funds either. LivQuik maintains the Wallets which hold your funds, and against which all payments and transfers are settled. So, funds in your Wallet are solely held by LivQuik. LivQuik debits or credits your account based on the instructions you send through the Platform.
Disputes
All other transaction disputes related to network shall be governed as per network guidelines by LivQuik. LivQuik will be the sole arbitrator in these disputes between the LivQuik Account Holder and the Merchant.
KYC Verification
LivQuik will issue a Wallet to you only if you comply with the KYC requirements, as per which you have to provide us with certain details about yourself. LivQuik will use the details you provide and authenticate your personal identification information for the KYC compliance under applicable law. Whether you can use all or some of the Wallet’s features depends on whether you have provided minimum details (about yourself) or if you have completed full KYC.
You authorize us, including any third-party that may be engaged by us to undertake your KYC process as may be required from time to time. You agree and acknowledge that we may use the services of a third-party to complete your KYC process. You may be required to share with us copies of your documents and any other additional information that we may require to verify your identity. The collection, verification, audit and maintenance of the correct and updated information about you is a continuous process, so we reserve the right at any time, to take steps necessary to ensure compliance with all applicable KYC requirements. If you refuse to share your information for the KYC process, we may need to deny or limit your use of the Wallet.
Types of PPIs and features based on KYC
Small PPI
Minimum details shall necessarily include a mobile number verified with OTP and a self-declaration of name and unique identity / identification number of any ‘mandatory document’ or OVD or any such document with any name listed for this purpose in the Master Direction on KYC, as amended from time to time.
Such PPIs shall be reloadable in nature. Loading / Reloading shall be from a bank account / credit card / full-KYC PPI.
The amount loaded in such PPIs during any month shall not exceed Rs.10,000 and the total amount loaded during the financial year shall not exceed Rs.1,20,000.
The amount outstanding at any point of time in such PPIs shall not exceed Rs.10,000.
These PPIs shall be used only for purchase of goods and services. Cash withdrawal or funds transfer from such PPIs shall not be permitted.
PPI user shall have option to close the PPI at any time. The closure proceeds can be transferred ‘back to source account’ (payment source from where the PPI was loaded). Alternatively, the closure proceeds can be transferred to a bank account after complying with KYC requirements as PPI holder.
Full-KYC PPI
The Video-based Customer Identification Process (V-CIP) process can be used to open full-KYC PPIs as well as to convert Small PPIs into full-KYC PPIs
Such PPIs shall be reloadable in nature.
The amount outstanding shall not exceed Rs.2,00,000/- at any point of time.
The funds can be transferred ‘back to source account’ (payment source from where the PPI was loaded) or ‘own bank account of the PPI holder’ (duly verified by the PPI issuer). However, PPI issuer shall set the limits considering the risk profile of the PPI holders, other operational risks, etc.
There is no separate limit on purchase of goods and services using PPIs and PPI issuer may decide limit for these purposes within the overall PPI limit.
PPI user shall have option to close the PPI and transfer the balance as per the applicable limits of this type of PPI. For this purpose, details of pre-designated bank account or other PPIs of same issuer (or other issuer as and when permitted) to which the balance amount available in the PPI shall be transferred in the event of closure of PPI, expiry of validity period of such PPIs, etc.
Cash withdrawal shall be permitted upto a maximum limit of Rs.2,000/- per transaction within an overall monthly limit of Rs.10,000/- per PPI across all channels (agents, ATMs, PoS devices, etc.
Expiry of the card
Card issued under co-branding arrangement with LivQuik for this program will be valid for 3 years or valid until the expiry date printed on the card.
Once the Card linked to wallet is expired following process shall be followed
(a) A new Card can be reissued based on customer request in lieu of expired card which can be used by card holders
(b) Card which has expired can be blocked and the remaining balance in card can be refunded back to customer
(c) LivQuik may transfer the outstanding balance to its Profit & Loss account three years after the expiry date of PPI. In case the PPI holder approaches LivQuik for refund of such amount, at any time after the expiry date of PPI, then the same shall be paid to the PPI holder in a bank account.
Charges and Fees
Surcharges will be applicable to certain type of transactions performed by card holders associated with specific merchant categories.
Currently there is no specific fees which are applied in the card however we shall update the T & C with applicable fees as and when introduced.
LivQuik (Issuer) policies
As Quik Wallet PPI user issued by LivQuik it is your responsibility to visit LivQuik's Website on a regular basis to obtain the latest updates on policies for Quik wallet.
Refer below links to access LivQuik policies
Terms and Conditions - livquik (quikwallet.com)
Grievance Policy - livquik (quikwallet.com)
Privacy Policy - livquik (quikwallet.com)
GIFT CARDS
These terms and conditions apply to brand Gift Cards (Gift Cards) issued by Pine Labs Private Limited (Pine Labs) under the brand name of Qwikcilver and distributed by Myfinfi World Private Limited. Pine Labs is a private limited company organized under the laws of India, and is the issuer of the Gift Cards. You may purchase Gift Cards through Myfinfi World’s PWA mobile application
By purchasing or using a Gift Card, you are agreeing to and accept these terms and conditions.Redemption: Gift Cards may only be redeemed toward the purchase of eligible products on websites and/or mobile applications that are enabled to accept the Gift Cards. Purchases are deducted from the redeemer's Gift Card balance.
Any unused Gift Card balance will remain associated with the redeemers balance account and applied to purchases, in order of earliest expiration date. If a purchase exceeds the redeemers Gift Card balance, the remaining amount must be paid by credit card, net banking or debit card. No fees or charges apply to Gift Cards.
Pine Labs may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase or use.
1. Limitations: Gift Cards, including any unused Gift Card balances, may have an expiry date from the date of issuance. You may request for revalidation of any expired Gift Cards. Upon receipt of such request, the Gift Card may be revalidated after due verification and subject to applicable terms and conditions. Gift Cards may only be purchased in denominations that will be set by Pine Labs. Gift Cards cannot be used to purchase other gift cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash. Except as provided hereunder or as per applicable law, the amount in your Gift Cards will not be refunded to you under any circumstances. No refund will be provided in cash, at any point of time. Unused Gift Card balances may not be transferred to another users account. No interest will be payable by Pine Labs or Myfinfi World on any Gift Card or Gift Card balance.
2. Fraud: Myfinfi World is not responsible if a Gift Card is lost, stolen, destroyed or used without permission.
3. Governing Law and Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of India. You, Pine Labs and Myfinfi World each agree to submit to the exclusive jurisdiction of the courts at Bangalore. You agree to indemnify Pine Labs and respective brands for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these terms and conditions.
4. Limitation of Liability: NEITHER PINE LABS NOR co-brand partner MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY WILL BE THE REPLACEMENT OF SUCH GIFT CARD. IF APPLICABLE LAW DOES NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
5. Password Security: You shall, at all times, keep the passwords that are generated by you strictly confidential and not reveal the same to any person or entity.
6. General Terms: Pine Labs reserves the right to change these Gift Card terms and conditions from time to time in its discretion and without prior notice to you. All terms and conditions are applicable to the extent permitted by law.
7. Contact Information: 9326776802